Our Process Plan. Design. Implement. Support.
Find Out How Our Process Can Help You
Digital Surroundings has deep expertise to Design, Build and Manage. Our project teams benefit from the experience and input of all internal teammates (including designers, programmers, field technicians, and project managers), as well as manufacturers, project partners, and our clients. As a result of this collaboration, we provide designs that fully satisfy the criteria of each project in the most efficient, time conscious and cost effective manner.
Our rigorous approach includes extensive testing and Quality Assurance checks in multiple phases of a project. By staging large portions of the project in-house before deployment, we are able to evaluate system performance and make design modifications or corrections before actual field deployment. This allows us to refine our design approach in an adaptive manner, and we invite our clients to participate in this process first hand by reviewing the staged and mock-up systems at our facilities.
Consultation
The first step to engaging us for your home or office project is to schedule an on-site consultation with us. Someone from our team will meet you at your home or business to discuss what you would like to do, answer any questions you have, review plans, and determine a budget. From there we will create a scope of work based on our conversation that will help us in the next phase of our process — System Design & Engineering.
System Design / Engineering
During system design & engineering, our team is working from construction plans and your approved scope of work to complete a comprehensive design within budget. Along with a full set of design documentation, we are typically collaborating with your builder, designer, and other trades to ensure our work is well thought out and captures any changes as they arise. Through our process, you can feel confident that we’re creating a custom solution that will give you the best experience possible.
Lighting Design
Not only will our team engineer your lighting control system, but we also offer in-house lighting design services. During lighting design, we select fixtures and accent lighting, create a layout, and do so in tandem with your lighting control solution. We identify where keypad and dimmer locations will be called out and create lighting scenes to best create a space that is warm and inviting while enhancing the natural beauty of your home.
Project Management
Once we’ve determined a scope of work and created the design documentation that will support the installation, our project management team will coordinate with your build team and various trades working in your home or business to understand everyone's needs. They'll communicate with our internal teams and vendor partners to facilitate the completion of our work on time and on budget. At Digital Surroundings, we understand the importance of delivering on schedule.
Installation
Putting all the parts and pieces together for smart technology and integrated systems need to be executed with skill, precision, and some finesse. As much as we value our manufacturer partners, different products and brands have nuances that require special know-how and experience to optimize installation and access all the needed functionality. Our trained technicians receive ongoing education and stay up to date on the latest standards and best practices. We take pride in executing your system design with quality craftsmanship so it functions as desired and is reliable.
Programming
Making sophisticated technology easy to use and simple for any user requires advanced work on the back end. Control systems bring together sub-systems such as audio/video, media, lighting, and more. Each system speaks a different language, but our programmers translate everything together so it speaks one language and can be controlled easily. Even with great equipment, the programming ultimately determines the intuitive operation. Our programmers balance the technical know-how with the human element so it's easy to use.
Service and Support
We want to ensure that you receive the best customer experience, but that doesn’t just end when your system is installed. Technology changes over time and can often require service or maintenance to continue operating at its best. We are your technology partner and are here to help with everything from maintaining your existing system to helping you optimize with the latest technology available. We are always here to provide expert advice, quality service, professional installation, and the best experience possible.
Plan Your Next Project
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